Returns

Every tee is printed to order, just for you — there's no warehouse of spares. That shapes how returns work, but the short version is simple: if we got it wrong, we make it right.

Damaged or misprinted

If your order arrives damaged, misprinted, the wrong item, or not as described, tell us within 30 days of delivery via the order help page — a photo of the problem speeds everything up. We'll put a replacement into production free of charge, and if a reprint isn't possible we'll refund you in full. You usually won't need to post anything back.

Wrong size

Made-to-order goods don't normally come with change-of-mind returns — but nobody should be stuck in the wrong size. Contact us within 30 days and we'll sort a goodwill size swap: we print the right size, you pass the other one to a fellow slow hiker who has earned it.

Changed your mind?

Because each shirt is produced to your order, we can't cancel once production has started or resell a printed tee. Contact us as fast as you can and we'll help if your order hasn't gone to print yet.

Your statutory rights

Nothing on this page limits your statutory rights as a consumer. Where an item is faulty or not as described, your legal remedies always apply in full.